What is E-Commerce?
E-commerce (short for electronic commerce) refers to the buying and selling of goods or services over the internet. It includes everything from online retail stores and digital marketplaces to online banking, digital downloads, and subscription-based services.
🔍 Key Elements of E-Commerce:
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Online Storefronts – Websites like Amazon, Daraz, or your local store like TufaPk.com that allow you to browse, select, and buy products online.
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Digital Payments – Payment methods such as credit/debit cards, bank transfers, Easypaisa, JazzCash, and other gateways.
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Order Fulfillment – Once a customer places an order, it’s processed, packed, shipped, and delivered.
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Customer Support – Live chat, emails, and calls to help resolve customer queries or issues.
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Security – Encryption and secure transactions to protect user data and payments.
🛒 Types of E-Commerce:
| Type | Description | Example |
|---|---|---|
| B2C | Business to Consumer | Buying shoes from an online store |
| B2B | Business to Business | Wholesale supply of products between companies |
| C2C | Consumer to Consumer | Selling used items on OLX |
| C2B | Consumer to Business | Freelancers offering services on Fiverr |
📦 Examples of E-Commerce in Daily Life:
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Buying clothes from TufaPk.com
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Ordering food via Foodpanda
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Booking a ride through Careem
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Paying utility bills online
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Downloading eBooks or online courses
🚀 Why E-Commerce is Popular:
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24/7 availability
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Wider selection of products
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Easy price comparisons
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Convenience of shopping from home
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Contactless payments and delivery
